Advances in Applied Psychology
Articles Information
Advances in Applied Psychology, Vol.1, No.2, Oct. 2015, Pub. Date: Aug. 3, 2015
Impact of Emotional Intelligence and Job Boredom Proneness on Counterproductive Work Behaviour
Pages: 101-106 Views: 4898 Downloads: 2644
Authors
[01] Joe-Akunne Chiamaka O., Department of Psychology, Faculty of Social Sciences, Nnamdi Azikiwe University, Awka, Anambra State, Nigeria.
[02] Oguegbe Tochukwu M., Department of Psychology, Faculty of Social Sciences, Nnamdi Azikiwe University, Awka, Anambra State, Nigeria.
[03] Okonkwo Kizito I., Department of Psychology, Faculty of Social Sciences, Nnamdi Azikiwe University, Awka, Anambra State, Nigeria.
Abstract
This study is based on Emotional Intelligence Dimensions and Job Boredom Proneness as Predictors of Counterproductive Work Behaviour among local government employees. Two hundred and thirty-seven (237) workers from Awka South local government area, served as participants in this study. The participants were selected through accidental sampling technique. The ages of the participants ranged from 26 to 61 years, with a mean age of 36.31 years and standard deviation of 7.95. Three scales were used in this study; they include 56 item Emotional Intelligence scale, 33 item counterproductive work behavior checklist and 28 item job boredom scale. Hierarchical multiple linear regression was used as a statistical tool to analyse the data gathered. The result indicated that the first hypothesis which stated that Emotional Intelligence dimensions will predict counterproductive work behaviour among workers was partially confirmed because only three dimensions of emotional intelligence namely self-awareness (β = - .14, t = - 1.78, P < .05), self-control (β = - .11, t = - 1.36, P < .05) and self-motivation (β = - .18, t = - 2.48, P < .05) predicted counterproductive work behaviour while the remaining two empathy and social skills did not predict counterproductive work behaviour. The second hypothesis which stated that Job boredom proneness will predict counterproductive work behaviour among workers was confirmed at β = .34; t = 6.55, P<.05. Results were discussed and recommendations were made.
Keywords
Emotional Intelligence, Job Boredom, Counterproductive Work Behaviour
References
[01] Abdul, K. O. (2008). Emotional intelligence and work effectiveness in service organizations. The preliminary findings. In The 4th National Human Resource Management Conference 17 – 19 August 2008, Tiara Beach Resort, Port Dickson (Unpublished).
[02] Batool, S. S. (2009). Development and Validation of emotional intelligence scale and emotional intelligence as a predictor of mental quality, unpublished Ph.D. thesis, University of Punjab, Lahore, Pakistan.
[03] Bauer, J. A. (2011). The Role of Discrete motions in Predicting Counterproductive Work Behavior; University of South Florida.
[04] Bennett, R. J. & Robinson, S. L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85 (3), 349-360.
[05] Bruursema, K. (2007). How individual values and trait boredom interface with job characteristics and job boredom in their effects on counterproductive work behavior. Unpublished Ph.D. thesis.
[06] Caplan, R. D. (1975). Job demands and worker health: main effects and occupational differences. Government printer, Washington, DC.
[07] Chovwen, C. (2013). The roles of personality and leadership in promoting ethical behaviour among bank employees. International Journal of Social and Behavioural Sciences, 1(3), 085 – 090.
[08] Colbert, A. E., Mount, M. K., Harter, J. K., Witt, L. A., & Barrick, M. R., (2004). Interactive effects of personality and perception of the work situation on workplace deviance. Journal of Applied Psychology, 89 (4), 599–609.
[09] Dahlen, E. R., Martin, R. C., Ragan, K. & Kuhlman, N. M. (2004). Boredom proneness in anger and aggression: Effects of impulsiveness and sensation seeking. Personality and Individual Differences, 37, 1615 - 1627.
[10] Deshpande, (2005). The Impact of Emotional Intelligence on Counterproductive Behavior In China. Management Research News, 28(5).
[11] Eisenberg, N. (2000). Emotion, regulation, and moral development. Annual Review of Psychology, 51, 665-697.
[12] Fagbohungbe, B. O, Akinbode, G. A, & Ayodeji, F. (2012). Gender and Organizational Factors as Determinants of Workplace Fraudulent Behaviours In Nigeria: An Empirical Analysis. International Journal of Business Trends and Technology, 2(2).
[13] Farmer, R., & Sundberg, D. (1986). Boredom proneness: The development and correlates of a new scale. Journal of Personality Assessment, 50, 4–17.
[14] Fox, S. & Spector, P.E. (1999). A model of work frustration-aggression. Journal of Organizational Behavior, 20, 915-931.
[15] Giacalone, R. A., & Greenberg, J. (1997). Antisocial behavior in organizations. Thousand Oaks, CA: Sage.
[16] Hollinger, R. C. (1986). Acts against the workplace: Social bonding and employee deviance. Deviant Behaviour, 7, 53 - 75.
[17] Howard, G. (1983). Frames of mind: The theory of multiple intelligences, Basic Books.
[18] Idiakheua, E. O. & Obetoh, G. I. (2012). Counterproductive Work Behaviour of Nigerians: An Insight into Make-Up Theory. Interdisciplinary Journal of Contemporary Research in Business, 4(7).
[19] Kanten, P & Ülker, P. (2013) The Effect of Organizational Climate on Counterproductive Behaviors: An Empirical Study on the Employees of Manufacturing Enterprises.
[20] Kornhauser, A. (1965). Mental health of the industrial worker: A Detroit Study. Wiley publishing company.
[21] Kwok, C-K, Au, W. T., & Ho, J. M. C. (2005). Normative controls and self-reported counterproductive behaviors in the workplace in China. Applied Psychology: An International Review, 54, 456-475.
[22] Lantz, J. E. (1988). The bored client: A logotherapy approach. Psychotherapy and the Bored Patient, 3, 111 - 117.
[23] Lia loukidou. (2009). Boredom in the workplace: More than monotonous tasks. International Journal of Management Review, 11(4), 381 - 405.
[24] Macdonald, S. & Macintyre, P. (1997). The generic job satisfaction scale: Scale development and its correlates. Employee Assistance Quarterly, 13(2), 1 - 16.
[25] Maree, J. G. & Ebersohn, L. (Eds) (2002). Lifeskills and Career Counselling. Sandwon Pretoria, Heineman.
[26] Mayer, J. D. & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D.J. Sluyter (Eds.), Emotional Development and Emotional Intelligence: Educational Implications: 3-31. New York: Basic Books.
[27] McHolland, J. D. (1988). Client-therapist boredom: what does it mean and what do we do?. Psychotherapy and the Bored Patient, 3, 87 - 96.
[28] Muafi (2011). Causes and Consequence Deviant Workplace Behaviour. International Journal of Innovation, Management and Technology, 2(2).
[29] Omar, F. (2011). Stress and job satisfaction as antecedents of work place deviance: World Applied Science Journal, 12, 42-56.
[30] Petrides, K. V., Frederickson, N., & Furnham, A. (2004). The role of trait emotional intelligence in academic performance and deviant behaviour at school. Personality and Individual Differences, 36, 277 - 293.
[31] Punia, S. & Sangwan, S. (2011). Emotional intelligence and social adaptation of school children. Journal of Psychology, 2(2), 83 - 87.
[32] Robinson, S. & Bennett, R. (1995). A typology of deviant workplace behaviours: a multidimensional scaling study. Academy of Management Journal, 38 (2), 555- 572.
[33] Rupp, D. E. & Vodanovich, S. J. (1997). The role of boredom proneness in self-reported anger and aggression. Journal of Social Behaviour and Personality, 12, 925 - 936.
[34] Salovey, P. & Mayer, J. D. (1990). “Emotional Intelligence”, Imagination, Cognition.
[35] Sohail, N.; Ahmad, B.; Tanveer, Y. & Tariq, H. (2012). Workplace boredom among University, Faculty members in Pakistan. Interdisciplinary Journal of Contemporary Research in Business, 3(10), 919 - 925.
[36] Spector, P. E., & Fox, S. (2005a). Counterproductive work behavior: Investigation of actors and targets. Washington, DC: APA Books.
[37] Spector, P. E. & Fox, S. (2005). The stressor-emotion model of counterproductive work behavior. In S. Fox şi P.E. Spector (coord.) Counterproductive work behavior: investigations of actors and targets, 151-176. Washington DC: APA.
[38] Spector, P. E., Fox, S., Penney, L. M., Bruusema, K., Goh, A & Kessler, S. (2006). The dimensionality of counterproductivity: Are all counterproductive behaviours created equal? Journal of Vocational Behavior, 68, 446-460.
[39] Vardi, Y. & Weitz, E. (2004). Misbehaviour in organization. Theory, Research & Management. London: Lawrence Erlbaum Associates.
600 ATLANTIC AVE, BOSTON,
MA 02210, USA
+001-6179630233
AIS is an academia-oriented and non-commercial institute aiming at providing users with a way to quickly and easily get the academic and scientific information.
Copyright © 2014 - American Institute of Science except certain content provided by third parties.