Journal of Educational Leadership and Policy
Articles Information
Journal of Educational Leadership and Policy, Vol.1, No.3, Oct. 2016, Pub. Date: Sep. 19, 2016
Determinants of Resistance to Organizational Change: A Qualitative Study of a Non-governmental Organization in Pakistan
Pages: 43-50 Views: 3793 Downloads: 3268
Authors
[01] Muhammad Majid Khan, Department of Management Sciences, CIIT, Islamabad, Pakistan.
[02] Muhammad Ali Raza, Department of Management Sciences, CIIT, Islamabad, Pakistan.
[03] Bahaudin G. Mujtaba, Nova Southeastern University, College of Business and Entreprenuership, Fort Lauderdale, USA.
Abstract
The study aims to identify the factors that can create hurdles in the process of bringing change in an organization. The research follows a case method approach and selected a local NGO working in Islamabad. In this study, respondents were selected from three different tiers and a qualitative methodology was employed for data evaluation. The research study identifies factors that cause resistance to organizational change. It also identifies resistors to change highlighted by different tiers in the organization. Our content analysis identified that poor communication, culture, status quo, time, and other factors were cited by majority of the respondents as being major sources of resistance to change. We discuss these findings to help local and expatriate managers in change management as this is the first research study with NGOs in the Pakistani context. We provide practical guidance to top management when they plan to initiate a change in their organization. The research study adds value by analyzing the case of a change process in a public development sector organization. Analysis and recommendations are provided.
Keywords
Causes of Resistance, Change Management, NGO, Organizational Change
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