Journal of Social Sciences and Humanities
Articles Information
Journal of Social Sciences and Humanities, Vol.5, No.3, Sep. 2019, Pub. Date: Jun. 4, 2019
The Factors Associatd with Emotional Intelligence and Its Effect on Conflict Management and Teamwork Among MBBS Undergraduate Students in Malaysia: A Cross Sectional Study
Pages: 222-231 Views: 241 Downloads: 147
Authors
[01] Joanna Wong I. Wee, Faculty of Medicine, Melaka-Manipal Medical College, Manipal Academy of Higher Education (MAHE), Melaka, Malaysia.
[02] Tee Hsien Rong, Faculty of Medicine, Melaka-Manipal Medical College, Manipal Academy of Higher Education (MAHE), Melaka, Malaysia.
[03] Johana Binti Jeohary, Faculty of Medicine, Melaka-Manipal Medical College, Manipal Academy of Higher Education (MAHE), Melaka, Malaysia.
[04] Soo Jun Quan, Faculty of Medicine, Melaka-Manipal Medical College, Manipal Academy of Higher Education (MAHE), Melaka, Malaysia.
[05] Nishaa Sinnasamy, Faculty of Medicine, Melaka-Manipal Medical College, Manipal Academy of Higher Education (MAHE), Melaka, Malaysia.
Abstract
Emotional intelligence is the understanding of emotions and ability to utilize it to understand and direct decisions, behavior and communication with other people. This cross sectional study was conducted to determine the association of age, gender, ethnicity, family background and education level with emotional intelligence and to determine whether emotional intelligence affects conflict management style and teamwork. In this analytical cross sectional study carried out among students of Melaka Manipal Medical College, Muar Campus with sample size of 152, a self- administered questionnaire was distributed to all participant and data was collected and analyse using Microsoft Excel, Epi-Info version 7 and Graph Pad with unpaired t, ANOVA, correlation, and logistic regression. Among the 152 participant, the mean emotional intelligence is 81.4 and only the association of ethnicity and emotional intelligence were found to be statistically significant while other factors was found to be not significant. It was also found that higher the emotional intelligence, accommodating was adopted as the conflict management style. However it was statistically insignificant while competing and compromising style was statistically significant. We found that higher emotional intelligence associates with less effective teamwork skills but it was statistically not significant. There is significant between emotional intelligence and ethnicity. Also, there is positive association between emotional intelligence and conflict management (collaborating, competing, avoiding, compromising and accommodating), but there is significant between emotional intelligence and compromising and competing style of conflict management. Hence, we can conclude that people with higher emotional intelligence practice compromising and competing style.
Keywords
Emotional Intelligence, Medical Students, Malaysia
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