American Journal of Economics, Finance and Management
Articles Information
American Journal of Economics, Finance and Management, Vol.2, No.1, Feb. 2016, Pub. Date: Feb. 24, 2016
Design System for Employee Performance Evaluation Based on Competence by Using Key Performance Indicators (KPI)
Pages: 8-13 Views: 2467 Downloads: 1191
Authors
[01] Yoniv Erdhianto, Industrial Engineering Department, Institut Teknologi Adhi, Tama Surabaya, Indonesia.
Abstract
The aim of this study was to determine how to design a system to access a performance of employees, in accordance with the vision, mission and strategy of the organization as well as to determine the measures of performance indicators in the form of Key Performance Indicators (KPI) in accordance with the vision, mission and strategy of the Institut Teknologi Adhi Tama Surabaya (ITATS). This study used a qualitative approach. Samples were taken based on certain considerations, which amounted to 6 people who already meet the requirements, namely as employees of Computer Center, and Information Systems from ITATS. This research use approach KPI (Key Performance Indicators). The results showed that the performance appraisal system could be designed to determine in advance of the vision, mission and goals of the organization. After identifying the vision, mission and goals of the organization then drafted strategic objectives. From the strategic objectives set performance goals and mapped out the role of each unit to achieve performance goals. After elaborated description of the authority and responsibility of the business unit, which is used to compile KPI relegated to a table that outlines the job description of each individual. Of each job description, then made a table with accompanying KPIs and size of each individual achievement against key indicators in certain periods.
Keywords
Performance Assessment, Key Performance Indicators, Competence
References
[01] Agung R. 2011. Literature Study: Key Performance Indicators (KPI) and Performance Assessment on Educational Institutions. (Agung.blog.stisitelkom.ac.id) accessed on September 9, 2012.
[02] Antolic Z, 2011. An Example of using key performance indicators for software development process efficiency evaluation, Internal Ericsson Documentation, Stockholm, Swedia.
[03] Boyatzis, RE. 2008. The Competent Manager: A Model for Effective Performance, John Wiley & Sons Inc.
[04] David Parmenter. 2010. Key Performance Indicators, Developing, Implementing, and Using Winning KPI, PT. John Wiley & Sons, New Jersey, Canada.
[05] Dragana V, Milan V., and Rude S, 2011. Role and importance of key performance indicators measurement, Serbia Journal of Management, Vol. 6 (1), pp. 63-72.
[06] Elita A, and Annike L. V., 2015. Key performance indicators for sustainable manufacturing evaluation in cement industry, 12th Global Conference on Sustainable Manufacturing, Procedia CIRP 26, pp. 19-23.
[07] Gabcanova Iveta, 2012. Human resources key performance indicators, Journal of Competitiveness, Vol. 4, Issue 1, pp. 117-128.
[08] Goleman, D. 1997. Emotional Intelligence: Why it can matter more than IQ. Bantam Books, New York.
[09] Neely, A. D., and Adams, C. A. 2000. The Performance Prism Can Boost M & A Success, Centre for Business Performance, Cranfield School of Management, UK.
[10] Spencer, Lyle. and Singe M. Spencer. 1993. Competence At Work Models For Superior Performance. John Wiley & Son, Canada.
[11] Zurnali Cut. 2010. Learning Organization, Competency, Organizational Commitment, dan Customer Orientation: Knowledge Worker - Kerangka Riset Manajemen Sumberdaya Manusia di Masa Depan. Unpad Press: Bandung.
600 ATLANTIC AVE, BOSTON,
MA 02210, USA
+001-6179630233
AIS is an academia-oriented and non-commercial institute aiming at providing users with a way to quickly and easily get the academic and scientific information.
Copyright © 2014 - American Institute of Science except certain content provided by third parties.