American Journal of Economics, Finance and Management
Articles Information
American Journal of Economics, Finance and Management, Vol.2, No.4, Aug. 2016, Pub. Date: Jul. 15, 2016
Predictors of Knowledge Sharing Through a Mediating Role of Organizational Reputation and Willingness to Share: A Case of Banking Sector
Pages: 35-43 Views: 3549 Downloads: 1244
Authors
[01] Mula Nazar Khan, Hailey College of Commerce, University of the Punjab, Lahore, Pakistan.
[02] Muhammad Salman, Hailey College of Commerce, University of the Punjab, Lahore, Pakistan.
[03] Fahad Islam, Hailey College of Commerce, University of the Punjab, Lahore, Pakistan.
[04] Muhammad Naeem u din, Hailey College of Commerce, University of the Punjab, Lahore, Pakistan.
[05] Babar Nadeem, Hailey College of Commerce, University of the Punjab, Lahore, Pakistan.
Abstract
Now a day, every organization strive for competitive advantage. Knowledge sharing promotes new ideas, critical thinking to attain competitive advantage. The prime objective of this study is to investigate the factors that influence knowledge sharing among employees of banking sector, Lahore, Pakistan. A combination of extrinsic and intrinsic factors was use to investigate the relationship with mediating effect of willingness to share and organizational reputation. A self-administrative questionnaire was use to for collecting data. There were 287 employees working in banking sector both public and private are participated in this study. For data analysis SPSS and AMOS was used. Work engagement, trust on colleague and organizational reward have significantly influence on knowledge sharing. Organizational reputation and willingness to share have also mediates the relationship between intrinsic and extrinsic factors. The limiting and future guidelines were also discussed in conclusion.
Keywords
Knowledge Sharing, Reputation, Reward System, Trust on Colleague, Intrinsic, Extrinsic
References
[01] Agrell, W. (2002). When everything is intelligence-nothing is intelligence: DTIC Document.
[02] Allen, F. (1984). Reputation and product quality. The RAND Journal of Economics, 311-327.
[03] Ardichvili, A., Page, V., & Wentling, T. (2003). Motivation and barriers to participation in virtual knowledge-sharing communities of practice. Journal of Knowledge Management, 7(1), 64-77.
[04] Argote, L., McEvily, B., & Reagans, R. (2003). Introduction to the special issue on managing knowledge in organizations: Creating, retaining, and transferring knowledge. Management science, 49(4), v-viii.
[05] Bakker, A. B., & Bal, M. P. (2010). Weekly work engagement and performance: A study among starting teachers. Journal of Occupational and Organizational Psychology, 83(1), 189-206.
[06] Bakker, A. B., van Emmerik, H., & Euwema, M. C. (2006). Crossover of burnout and engagement in work teams. Work and occupations, 33(4), 464-489.
[07] Bassi, L. J. (1997). Harnessing the Power of Intellectual Capital. Training and development, 51(12), 25-30.
[08] Bellinger, G., Castro, D., & Mills, A. (2004). Data, information, knowledge, and wisdom.
[09] Cabrera, A., & Cabrera, E. F. (2002). Knowledge-sharing dilemmas. Organization studies, 23(5), 687-710.
[10] Cabrera, A., Collins, W. C., & Salgado, J. F. (2006). Determinants of individual engagement in knowledge sharing. The International Journal of Human Resource Management, 17(2), 245-264.
[11] Carmines, E. G., & McIver, J. P. (1981). Analyzing models with unobserved variables: Analysis of covariance structures. Social measurement: Current issues, 65-115.
[12] Chen, C.-C., & Chiu, S.-F. (2009). The mediating role of job involvement in the relationship between job characteristics and organizational citizenship behavior. The Journal of social psychology, 149(4), 474-494.
[13] Croom, S., Fawcett, S. E., Osterhaus, P., Magnan, G. M., Brau, J. C., & McCarter, M. W. (2007). Information sharing and supply chain performance: the role of connectivity and willingness. Supply Chain Management: An International Journal, 12(5), 358-368.
[14] Cummings, J. N. (2004). Work groups, structural diversity, and knowledge sharing in a global organization. Management science, 50(3), 352-364.
[15] Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know: Harvard Business Press.
[16] Deeprose, D. (1994). How to Recognize & Reward Employees. (p. 11) New York. NY: AMACOM, American Management Association.
[17] Devi, G. R., Oldenkamp, J. R., London, C. A., & Iversen, P. L. (2002). Inhibition of human chorionic gonadotropin β-subunit modulates the mitogenic effect of c-myc in human prostate cancer cells. The Prostate, 53(3), 200-210.
[18] Dignum, V., & Van Eijk, R. M. (2005). Towards a model to understand the influence of trust in knowledge sharing decisions. Paper presented at the Workshop on Trust AAMAS.
[19] Fombrun, C., & Shanley, M. (1990). What's in a name? Reputation building and corporate strategy. Academy of Management journal, 33(2), 233-258.
[20] Hakanen, J. J., Perhoniemi, R., & Toppinen-Tanner, S. (2008). Positive gain spirals at work: From job resources to work engagement, personal initiative and work-unit innovativeness. Journal of Vocational Behavior, 73(1), 78-91.
[21] Hooff, B., & Hendrix, L. (2004). Eagerness and willingness to share: the relevance of different attitudes towards knowledge sharing. Amsterdam School of Communication Research, ND.
[22] Hsu, M.-H., Ju, T. L., Yen, C.-H., & Chang, C.-M. (2007). Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations. International Journal of Human-Computer Studies, 65(2), 153-169.
[23] Ismail Al-Alawi, A., Yousif Al-Marzooqi, N., & Fraidoon Mohammed, Y. (2007). Organizational culture and knowledge sharing: critical success factors. Journal of Knowledge Management, 11(2), 22-42.
[24] Jackson, S. E., Chuang, C.-h., Harden, E. E., & Jiang, Y. (2006). Toward developing human resource management systems for knowledge-intensive teamwork.
[25] Jacobs, P., Brown, W. C., Baikie, A., & Strong, J. (1959). The somatic chromosomes in mongolism. The Lancet, 273(7075), 710.
[26] Kalleberg, A. L. (1977). Work values and job rewards: A theory of job satisfaction. American sociological review, 124-143.
[27] Kenny, D. A., &McCoach, D. B. (2003). Effect of the number of variables on measures of fit in structural equation modeling. Structural equation modeling, 10(3), 333-351. doi: 10.1207/S15328007SEM1003_1
[28] Khan, M. M., & Dost, M. K. B. Effects of Dynamics Persuading and Nurturing the Professional Learning Behaviour of the University Students: A Knowledge Management Approach.
[29] Khan, M. M., & Dost, M. K. B. (2012a). Effects of Dynamics Persuading and Nurturing the Professional Learning Behaviour of the University Students: A Knowledge Management Approach.
[30] Khan, M. M., & Dost, M. K. B. (2012b). Effects of Dynamics Persuading and Nurturing the Professional Learning Behaviour of the University Students: A Knowledge Management Approach.
[31] Lee, H. L., So, K. C., & Tang, C. S. (2000). The value of information sharing in a two-level supply chain. Management science, 46(5), 626-643.
[32] Leng, W. (2009). Study on knowledge sharing mechanism in open virtual learning communities. International Journal of Business and Management, 4(1), 104.
[33] Lu, L., Leung, K., & Koch, P. T. (2006). Managerial knowledge sharing: The role of individual, interpersonal, and organizational factors. Management and Organization Review, 2(1), 15-41.
[34] Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and organizational Psychology, 1(1), 3-30.
[35] Nooteboom, B. (2003). The trust process in organizations: Empirical studies of the determinants and the process of trust development: Edward Elgar Publishing.
[36] Omar Sharifuddin Syed-Ikhsan, S., & Rowland, F. (2004). Knowledge management in a public organization: a study on the relationship between organizational elements and the performance of knowledge transfer. Journal of Knowledge Management, 8(2), 95-111.
[37] Polanyi, M., & Sen, A. (1983). The tacit dimension: Peter Smith Gloucester, MA.
[38] Porter, L. W., Bigley, G. A., & Steers, R. M. (2003). Motivation and work behavior.
[39] Ramirez, A., Coakes, E., Søndergaard, S., Kerr, M., & Clegg, C. (2007). Sharing knowledge: contextualising socio-technical thinking and practice. The Learning Organization, 14(5), 423-435.
[40] Renzl, B. (2008). Trust in management and knowledge sharing: the mediating effects of fear and knowledge documentation. Omega, 36(2), 206-220.
[41] Renzl, B., Matzler, K., & Mader, C. (2005). Impact of trust in colleagues and management on knowledge sharing within and across work groups. Paper presented at the CD-Proceedings of the 6th European Conference on Organizational Knowledge, Learning, and Capabilities, Bentley College, Boston/USA.
[42] Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of managerial psychology, 21(7), 600-619.
[43] Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness studies, 3(1), 71-92.
[44] Seppälä, P. (2013). Work engagement: psychometrical, psychosocial, and psychophysiological approach.
[45] Shenkar, O., & Yuchtman-Yaar, E. (1997). Reputation, image, prestige, and goodwill: An interdisciplinary approach to organizational standing. Human relations, 50(11), 1361-1381.
[46] Smith, P. A., Bakker, M., Leenders, R. T. A., Gabbay, S. M., Kratzer, J., & Van Engelen, J. M. (2006). Is trust really social capital? Knowledge sharing in product development projects. The Learning Organization, 13(6), 594-605.
[47] Sonnentag, S. (2003). Recovery, work engagement, and proactive behavior: a new look at the interface between nonwork and work. Journal of applied psychology, 88(3), 518.
[48] Staples, D. S., & Webster, J. (2008). Exploring the effects of trust, task interdependence and virtualness on knowledge sharing in teams. Information Systems Journal, 18(6), 617-640.
[49] Susanty, A. I., & Wood, P. C. (2011). The motivation to share knowledge of the employees in the telecommunication service providers in Indonesia. International Proceedings of Economics Development & Research, 5(2), V2159-V2162.
[50] Sveiby, K.-E., & Simons, R. (2002). Collaborative climate and effectiveness of knowledge work-an empirical study. Journal of Knowledge Management, 6(5), 420-433.
[51] Szulanski, G. (2000). The process of knowledge transfer: A diachronic analysis of stickiness. Organizational behavior and human decision processes, 82(1), 9-27.
[52] Tan, C. N.-L., & Ramayah, T. (2014). The Role of Motivators in Improving Knowledge-Sharing among Academics. Information Research: An International Electronic Journal, 19(1), n1.
[53] Teigland, R. (2000). Communities of practice in a high-technology firm. The flexible firm: Capability management in network organizations, 126-145.
[54] Tsai, W. (2001). Knowledge transfer in intraorganizational networks: Effects of network position and absorptive capacity on business unit innovation and performance. Academy of Management Journal, 44(5), 996-1004.
[55] Usoro, A., Sharratt, M. W., Tsui, E., & Shekhar, S. (2007). Trust as an antecedent to knowledge sharing in virtual communities of practice. Knowledge Management Research & Practice, 5(3), 199-212.
[56] v Weizsacker, C. (1980). Barriers to entry: A theoretical treatment: Springer-Verlag.
[57] Van Beveren, J. (2002). A model of knowledge acquisition that refocuses knowledge management. Journal of Knowledge Management, 6(1), 18-22.
[58] van den Hooff, B., & De Ridder, J. A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6), 117-130.
[59] Van den Hooff, B., & Huysman, M. (2009). Managing knowledge sharing: Emergent and engineering approaches. Information & Management, 46(1), 1-8.
[60] Wang, Y. (2004). Observations on the organizational commitment of Chinese employees: comparative studies of state-owned enterprises and foreign-invested enterprises. The International Journal of Human Resource Management, 15(4-5), 649-669.
[61] Wang, Y., Lo, H.-P., & Hui, Y. V. (2003). The antecedents of service quality and product quality and their influences on bank reputation: evidence from the banking industry in China. Managing Service Quality: An International Journal, 13(1), 72-83.
[62] Wangpipatwong, S. (2009). Factors influencing knowledge sharing among university students. Paper presented at the Proceedings of the 17th International Conference on Computers in Education.
[63] Welbourne, M. (2001). Knowledge. Chesham: Acumen Press.
600 ATLANTIC AVE, BOSTON,
MA 02210, USA
+001-6179630233
AIS is an academia-oriented and non-commercial institute aiming at providing users with a way to quickly and easily get the academic and scientific information.
Copyright © 2014 - American Institute of Science except certain content provided by third parties.